COVID TRAVEL ADVICE FOR CUSTOMERS

Stay Alert, Control The Virus, Save Lives!

As more and more people return to work, New City VipTaxis have been working hard to get all our taxis Covid Ready.

Please read the following advice when getting a taxi;

·    Avoid paying by cash if possible.

·    If possible, order and pay for your taxi via our Mobile Application.

·    All our vehicles have contactless payments in their vehicles.

·    Please sit in the back of the vehicle, furthest away from the driver.

·    Please do not sit in the front seats.

·    We can now offer you a Private Hire Vehicle with protective screens. If you want to order one of these, please state when ordering your Taxi. The screens are fireproof and shatterproof, designed towards European Community (EC) legislation.

·    Wash your hands for twenty seconds before and after you get your taxi.

·    Wear a face mask if possible, in the vehicle.

·    Avoid touching things in the vehicle if possible.

·    The drivers have been instructed to wipe down door handles, window winders, seat belts, card payment devices, screens and seats after each journey. Drivers will then wash their own hands.

·    Please carry hand sanitizer with you.

·    Please avoid touching your face.

·    We advise against travel if they have any symptoms of Coronavirus.

·    We have asked all our drivers to download the “Track and Trace Application”.

Finally, may I thank you for taking the time in reading our guidelines, during these unprecedented times. Stay safe everyone!

Jane Jones

Managing Director. 

COVID TRAVEL ADVICE FOR DRIVERS

‘New Normal’ Working Conditions For Taxi Drivers - Keeping Yourself, Staff And Your Customers Safe.

·    Work from home or from your own vehicle whenever possible.

·    In order to maintain social distancing measures, only four vehicles are allowed on the office car park at any one time.

·    Drivers must not enter the operational room under any circumstances.

·    Avoid drivers congregating together.

·    Keep at least two meters from all people at all times.

·    It is vital you keep your social distance from other driver’s, i.e do not sit in each other’s cars.

·    Taxi drivers are one of the groups at highest risk of catching the Corona Virus. If a driver catches Corona Virus and you have kept your social distance you should be fine to continue working, if you haven’t, then you have to self-isolate for two weeks and not be able to work.

·    If you or a member of your family start to get symptoms of Corona Virus do not come to work and call 111.

·    Disinfect door handles after each journey. This will reassure your customers.

·    Wipe down window winders after each journey.

·    Wipe down seat belts after each journey.

·    Wipe down card payment devices after each journey.

·    Wipe down seats after each journey

·    Wash your hands for twenty seconds after each of your cleaning regimes.

·    Carry hand sanitizer with you at all times.

·    Advertise your new cleaning regime to clients.

·    House passengers on the rear seats furthest away from the driver.

·    Have at least one window four inches down, so air can escape.

·    Your ventilation (AC) is not to be set to recycling mode.

·    We advise you wear a face covering when customers are in your vehicle.

·    Ask customers to keep contact to the inside of your vehicle to a minimum.

·    Avoid direct contact with other people as much as possible.

·    We advise fitting of a Perspex screen between yourselves and passengers. (Your screen will have to have credible certification that it is safe). This will create a good, clean and safe environment.

·    Reassure your customers you are creating the safest environment possible in your taxi.

·    Avoid touching your face.

·    We advise against contact of cash and to use your payment machines.

 Jane Jones

Managing Director. 

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